Our Principle:
Caring for and serving customers! We believe our full-service will save you a lot of money,time and worry.
Pre-sale service
Purpose:To help our customers to choose the best suitable machinery for particular products, and to give best solution with optimum performance-cost ratio.
● Advanced software will ensure the design precision, customer can choose the design from our gallery,also we can design products for customer's particular requirement.
● Designs for both normal shape and special shape products are available.
● You can get optimum turkey solution suitable for your products and market.
● You can get any information you want.
● Modification on our machinery for customers' particular requirement is feasible.
● Any of customers' question will be answered within 24 hours.
● Strict test and inspection will be done for material and finished machinery, nice running status of our machinery is surely guaranteed before leaving factory.
● No delay on delivery.
After-sale service
Purpose:To protect customers' investment, and to ensure continuous,stable and effective running of the purchased machinery.
● Each set of our mold and machine will have a sole serial number,the test report and detailed technic information will be saved in one sole record,customer is easily to get the information, and reasonable suggestion will be given in case of any problem occurs.
● A list of free spare parts will be sent along with each set of mold and machine, and further spare parts will be sold at production cost.
● The detailed and easy-understanding installation instruction will be sent along with each set of mold and machine.
● Engineers dispatching for locale instruction is feasible.
● Every feedback will be answered within 24 hours.